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When it comes to customer service in sports betting, a lot of people wonder exactly what it means. Pretty much every sportsbook is cordial and polite when you’re a new customer but the real test is what happens when you have a problem.
When you’ve got your money in your hand and you’re waving it around, looking for a place to deposit it, every sportsbook will tell you what you want to here to get you in the door.
Every sportsbook is great with your 10%, 20%, 30% or even 100% bonus. Sounds good, doesn’t it? But the reality is that customer service comes into play when they mention that you have to rollover your money 12 times before you can withdraw your money and that bonus.
Another area where customer service is key is with withdrawals. To deposit into a sportsbook is rather easy but getting your money out seems to be exponentially more difficult. A sportsbook that is willing to help you do what it takes to get your money out is really a sportsbook that cares about customer service.
Beyond that, make sure that your sportsbook has good customer service and has phone lines working 24/7/365 days a year. A live chat function and a fluid e-mail process is always good as well. The more ways to contact them the better.
Customer service is very important because a client of any company, you want to be treated honestly and fairly. Make sure you make it a priority before you deposit. |
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Nowadays, there’s plenty of ways for online betting cappers to get their money into the sportsbook but it’s important to highlight some of the common practices. Below are some of the main, trusted methods:
1. Credit Card
Credit card is one of the simplest methods of deposit and withdrawal. It is safe, it is secure and you have a go between that has been around for years and years.
When you deposit, it is pretty much instantaneous and when you withdraw, the sportsbook usually takes about 3-5 days to process it.
Keep in mind that nowadays, many sportsbooks request documents such as your driver’s license, your most recent statement and potentially others as they want to ensure security. Some people are turned off by this but it is truly for the bettor’s best interest.
2. Western Union
Western Union is one of the most reliable ways to send money from person to person around the world, which is why sportsbooks are interested in using this method. It is a very reliable method – there is no doubt about that – but it also means that you have to leave your house and find a Western Union location, bring them cash and then pay a fee for the transfer. Most sportsbooks will cover your fees on deposits of $200 or more.
3. Instadebit
There is a new wave of online banking-type companies, like Instadebit, which simply link to a checking account and transfer money back and forth. Think of it as sort of a Paypal, just with no fees.
The benefit to this is you don’t have to leave your house to do it and it is very reliable and secure.
The above three methods are just a few of the best practices for getting your money in and out of sportsbooks. There are many others but these three are among the most reliable and most used. |
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